Support

Write to [email protected]. A person reads it.

Before you write: what the meter can and cannot do

Ethicq Sound Meter is a screening tool. It is good enough to tell a loud room from a dangerous one. It is not a substitute for a certified sound level meter, and it should not be used as a legal record.

A phone microphone is not a measurement microphone. Every reading carries an uncertainty figure: the ± beside the number. The app's What limits this measurement screen states the four bounds for your device.

If a reading looks wrong, that screen is the fastest answer. Calibrating against a meter you trust narrows the uncertainty and the app tells you by how much, before and after.

Common questions

The number seems too low in a loud room

Most likely the microphone is clipping, or your phone is applying automatic gain control. The app says so on screen when it can detect either. A clipped measurement is reported as a lower bound rather than a number, because the real level was higher than the microphone could represent.

It says "below 30" and will not show a number

The room is quieter than the microphone can measure. That is a limit of the hardware, and showing a smaller number would be inventing one.

Spoken readings are silent

Check the media volume, and that your phone has a speech engine set up. The app tells you which of the two it is when you ask it to speak.

How do I get my data out?

Open a session and choose Export the per-second series. It is a plain CSV with the measurement conditions on every row, and it is free. Your data is yours, and a promise that costs money to act on is not one.

I paid on one phone. Do I have to pay again?

No. Restore the purchase from the paywall screen. Purchases are permanent and tied to your Apple or Google account, not to a device.

What is free, and what Pro adds

Every measurement capability is free. Pro adds depth and never makes a reading more accurate.

Free, and staying free

Pro, $5.99 once

Our pledge

Reporting something wrong

If a reading is wrong, tell us what the app said, what your reference said, and which phone you used. That is enough to reproduce most problems. Bugs go to the same address as everything else: [email protected].